Frequently Asked Questions
What makes NEATLY towels different?
NEATLY uses 1300GSM 70/30 Korean twisted-loop microfiber — the highest GSM in the category. 6× more absorbent than standard towels. Lint-free. One wipe, bone dry.
How do I wash my NEATLY towel?
Machine wash cold with mild detergent. No fabric softener or bleach. Air dry or tumble dry low. 500+ wash durability.
What sizes are available?
XL Pro: 36"×28" (820g) — best for SUVs/trucks. L-Classic: 32"×20" (450g) — best for motorcycles/compact cars.
Do you ship internationally?
Currently free US shipping only. 3-5 business days (faster to West Coast). Warehouse in Los Angeles, CA.
What is your return policy?
30-day unconditional return & refund. No questions asked. Contact ttk_sea@socalcreeks.com.
Is there a discount code?
Yes! Use code NEATLY20 for 20% OFF sitewide.